At Citizens Advice Luton we can give guidance and help with housing issues including:
- Check your eligibility for help with housing costs
- Housing register queries and medical forms
- Neighbour disputes
- Disrepair and safety issues
- Navigating the council’s homelessness service
Where there is a more complex query, our close partnership with Luton Law Centre enables us to make referrals for those who need specialist housing advice.
Our up to date solicitors list gives details of all local housing solicitors, some of whom provide free initial consultations.
Please note we are unable to advise landlords on tenant issues. You can try the National Residential Landlord’s Association. Also, whilst we can give basic advice to leaseholders, the Leasehold Advisory Service is a more specialised service offering free initial advice.
Other Useful Organisations
Luton Borough Council
The LBC website has a lot of information such as how to apply for housing benefit, information about private sector renting, finding somewhere to live, reporting anti social behaviour and rights of council tenants.
- Housing Services: 01582 546620
- Housing Solutions Team: 01582 510371
- Email: homelessprevention@luton.gov.uk
NOAH Enterprise
NOAH takes a holistic approach to homelessness and exclusion through its Welfare, Advice and Outreach service, Social Enterprise and Work Experience and Skills Training.
- Welfare Centre: 141 Park St, Luton LU1 3HG
- Urgent Welfare: 01582 728 416
- Email: info@noahenterprise.org
Signposts
A luton based homeless charity providing residential and supporting services to anyone who is unable to find suitable accommodation to meet their needs.
Phone: 01582 722629
Mary Seacole Housing Association
Supporting people experiencing homelessness, delivering community services and offering safe and secure accommodation with dedicated 24/7 staff support.
- Location: 12 Cardiff Road, Luton, LU1 1QG
- Phone: 01582 415651
- Email: mail@maryseacoleha.com
Shelter
Shelter is a homelessness and housing advice charity. Their website and helpline covers a full range of housing issues, including: eviction, homelessness, repairs, tenancy deposits, social housing, and discrimination. Shelter also runs a Duty Adviser service, so if you have a court hearing for a housing issue, they may be able to assist you.
- Emergency Helpline: 0808 800 4444 Mon-Fri 8am-8pm, weekends/Bank holidays 9am-5pm
- Webchat: Shelter Website Mon-Fri 9am-5pm
Luton Community Housing (Squared)
A forward thinking housing association offering on-going support for people to unlock their potential. They don’t just give advice, they offer genuine warmth and non-judgmental care.
- Phone: 01582 391053
- Email: office@squared.org.uk
Impakt Housing/YMCA Bedfordshire
IMPAKT Housing provides a home for over 200 people aged 16-65 in a range of settings with varying levels of support.
- Phone: 01582 280710
- Location: 41 King Street, Luton, LU1 2DW
Crisis
Crisis is the national charity for single homeless people. Our purpose is to end homelessness.
- Phone: 0300 636 1967
- Email: enquiries@crisis.org.uk
Leasehold Advisory Service
Government funded, independent advice for residential leaseholders and park home residents.
National Residential Landlords Association
The NRLA offers a vast range of expertise, resources, and exclusive member benefits and savings, campaigning and championing the interests of landlords.
