This email advice service is for people who live, work or study in Luton.
Everything you tell us will be treated in absolute confidence.
Please fill out the enquiry form below which should take no longer than 10 minutes to complete. Subject to demand and Adviser availability, we will endeavour to contact you within 1-3 working days following receipt of your enquiry. If your matter is urgent, please call our Adviceline, or visit our drop-in service.
What we will ask
As part of our advice service, we will ask you for some details about you and the issue you are looking for help with. We will use this information to provide you with advice as well as to improve our service and inform our campaigns.
We also ask our clients if they are happy to share some information about their background with us. You don’t have to provide us with this information and it does not affect the advice you receive. However, it helps us ensure that we are delivering our service in a way that supports everyone and that we are reaching people from all backgrounds.
Important information
- We can only help clients who live or work in the Luton area.
- By using this form you agree to the Citizens Advice service keeping your details on file.
- We will normally respond to the email address you provide on the form and cannot be responsible if any person other than yourself has access to that email account.
- Although we aim to provide appropriate advice in our first response, on some occasions we may ask you to visit or telephone us so we can collect further information before providing any advice.