Other Key Organisations & Useful Websites

  • AdviceNow – information to help you understand your rights & options
  • Age UK – information & advice for older people
  • Carers UK – advice, information & support
  • CPAG – Child Poverty Action Group
  • Entitled To – benefits calculator
  • Foodbank – how to get support & locations
  • Free School Meals – check eligibility & apply
  • Gingerbread – advice & information for single parents & their children
  • Gov.UK – how to contact Universal Credit, Jobcentre Plus & finding your local Jobcentre
  • Luton Borough Council – housing, council tax & benefits
  • Luton Rights – specialist benefits advice
  • Money Matters Community Bank (Credit Union) – local financial co-operative offering regulated financial services
  • Money Saving Expert – deals, guides and tips – founded by Martin Lewis
  • Money Wellness – advice with everything from better budgeting to formal debt solutions
  • National Debtline – free, impartial, expert debt advice
  • Payplan – free advice on a wide range of debt solutions
  • Pension Wise – a service from MoneyHelper backed by the government, offering free, impartial guidance to over 50s
  • StepChange – free debt advice
  • Tax Aid – tax help for anyone on a low income who has been unable to resolve their problem with HMRC
  • Tax Help for Older People – help for over 60s on a low income
  • The Journalists’ Charity – provides information, practical support and financial assistance for journalists
  • We Are Group – a Mental Health Crisis Breathing Space may be able to offer you a break from the organisation(s) you owe money to, so you can focus on your mental health recovery without the added pressure of growing debts
  • We Are Group – their Pound Advice service can help with money worries, debt problems and benefits claims if you are a resident of a L&Q property (most L&Q properties in Mole Valley have now been taken over by Southern Housing)
  • Young Minds – guidance to help with managing your money and mental health
  • Equality and Human Rights Commission – enforcing equality legislation on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation
  • Galop – LGBT+ anti-abuse charity
  • Scope – disability equality charity
  • Stonewall – fighting for the freedom, equity and potential of LGBTQ+ people everywhere
  • Sendias Luton – Luton Special Educational Needs and Disabilities, Information, Advice and Support service – a free, confidential and impartial service
  • Kids – A charity offering a wide range of services around Special Needs
  • Level Trust – providing access to uniform, shoe vouchers, activity days and family support
  • Hearing Dogs – information, guidance and support with hearing loss and deafness, including hearing dogs
  • Hourglass – information and support to an older person or anyone concerned about an older person who is at risk of, experiencing or recovering from any form of abuse or neglect
  • Independent Age – advice for older people on care and support, money and benefits, health and mobility
  • Luton Adult Services – Luton Borough Council Adult Social Care
  • The Brigitte Trust – support for people facing life threatening illness
  • Will Aid – every November, participating solicitors will write a basic will free of charge in return for a donation to Will Aid
  • uk Simple Energy Advice – tips and guidance on energy efficiency measures, improvements to your home, and help reduce your energy costs
  • Money Saving Expert – up-to-date information on changes in the energy market, simple explainers and guidance on bills
  • Ofgem – the official regulator for the energy industry
  • Turn 2 Us – could help with energy supplier grants and energy efficiency measures
  • Warm Homes Grants – a government-funded scheme from Luton Borough Council that helps low-income households in England improve energy efficiency and switch to low-carbon heating. Eligibility requirements apply, see their website for more details
  • AdviceNow – information to help you understand your rights and options
  • Amber Foundation – space and facilities for young people (aged 18-30) to rebuild their lives by helping them move away from homelessness, out of unemployment and work towards better, brighter and healthier futures
  • Bereavement Advice Centre – a free helpline and web-based information service provided by Co-op Legal Services
  • CAFCASS – Children and Family Court Advisory and Support Service, representing the interests of children and young people in the family court
  • Child Maintenance Service – options for arranging child maintenance
  • Coram Children’s Legal Centre – free legal information, advice and representation
  • CourtNav – online tool to help you complete an application for non-molestation and/or occupation orders
  • Cruse Bereavement Support – bereavement support, information and campaigning
  • Families Need Fathers – supporting dads, mums, and grandparents to maintain positive relationships with their children
  • Family Lives – provides targeted early intervention and crisis support to families
  • Family Mediation Council (FMC) – provides information about family mediation, including a list of FMC registered mediators
  • Family Rights Group – working with parents whose children are in need, at risk or are in the care system & with kinship carers who are raising children unable to remain at home
  • FLOWS – a legal support service designed to help protect women against domestic abuse
  • Galop – LGBT+ anti-abuse charity
  • Gingerbread – advice and information for single parents and their children
  • Flying Start Luton – Supporting parents and families in Luton from pregnancy to the early years.
  • Independent Parental Special Education Advice – free, independent legal advice and support to families of children and young people with SEND
  • Juno – a support service for survivors of sexual violence
  • Kinship – a kinship care charity in England and Wales providing advice to those who step up to raise a child when their parents aren’t able to
  • Kinship Carers UK – a national charity that supports and advises family and friends’ carers, often called Kinship Carers or Connected Carers, that are thinking or taking on the role of parenting someone else’s child
  • Luton Adult Services – Luton Borough Council
  • Luton Children and Family Services – Luton Borough Council
  • Luton Law Centre – specialist legal advice charity
  • Luton Rights – family mediation services
  • Luton All Women’s Centre – for all women, offering information, support, education and signposting, with a women only space available at the centre
  • Mens Advice Line – helpline for male victims of domestic abuse
  • Men’s Sheds – improving wellbeing, reducing loneliness and combatting social isolation by offering woodworking and re-purposing in the Shed
  • National Association of Child Contact Centres – providing safe spaces where children can meet the parents they don’t live with
  • National Domestic Violence Helpline – 24 hours a day, seven days a week, 365 days a year
  • National Family Mediation – help for families in conflict, especially those divorcing or separating
  • NSPCC – for the welfare of children including Childline number
  • RCJ Advice – legal advice to people with a court case in the civil and family courts in England and Wales
  • Refuge – support and safe temporary accommodation for women and children escaping domestic abuse
  • Relate – mediation, counselling and support services
  • Resolution – family justice professionals helping families dealing with separation and divorce
  • Rights of Women – a charity that provides free confidential legal advice and information to women on the law in England and Wales
  • Samaritans – if you are having a difficult time
  • Separated Dads – help, advice and support for separated fathers
  • Southall Black Sisters – services aimed at helping Black and minoritised women live free from all forms of violence and abuse
  • The Brigitte Trust – support for people facing life threatening illness
  • Will Aid – every November, participating solicitors will write a basic will free of charge in return for a donation to Will Aid
  • Women’s Aid – national charity working to end domestic abuse against women and children
  • Alcoholics Anonymous – there for anyone whose life is or has been affected by drinking
  • Alzheimer’s Society – information and support for people recently diagnosed with dementia
  • British Red Cross – advice regarding cost of living, mobility, refugee services, emergencies in the UK and mental health resources
  • Deaf Access Bedfordshire – service for the deaf and hard of hearing
  • Headway Luton – Practical, creative and emotional support to help people navigate life after brain injury. Poster also available here
  • Hearing Dogs – information, guidance and support with hearing loss and deafness, including hearing dogs
  • Mind – mental health support
  • NHS Choices – choosing where you have your NHS treatment
  • NHS Mental Health Crisis – Helpline: 0800 915 4644
  • ResoLUTiONs – tailored support for alcohol and drug use and aftercare to support people in their recovery
  • Samaritans – Helpline: 116 123
  • We Are Group – a Mental Health Crisis Breathing Space may be able to offer you a break from the organisation(s) you owe money to, so you can focus on your mental health recovery without the added pressure of growing debts
  • Young Minds – Whether you want to understand how you’re feeling, find ways to feel better, or support someone who’s struggling, Young Minds can help
  • No Recourse to Public Funds (NRPF) Network – entitlement to services and support options for people who have no recourse to public funds
  • Refugee Council – support for refugees and people seeking asylum in the UK
  • Rights of Women – legal advice and information to women on the law in England and Wales
  • Settled – information, advice and support to EU citizens living in the UK
  • Shelter – homeless applications: immigration and residence
  • The 3 Million – representing EU citizens in the UK
  • The Unity Project – supporting migrants who have no recourse to public funds (NRPF)
  • We Are Group – help with applying to the Windrush Compensation Scheme if you are eligible
  • We Are Group – help with using a computer or device to apply online for a Visa, eVisa or to the EU Settlement Scheme
  • Work Rights Centre – help for migrants to access employment justice
  • Law Society – search for a solicitor
  • Legal Aid – check if you can get legal aid
  • Legal Aid Eligibility – check if you can get legal aid
  • Legal Aid Providers – a list of up to date list of legal aid providers across the UK
  • Luton Law Centre – specialist legal advice charity
  • McKenzie Friends – support in court for those unrepresented by a solicitor
  • RCJ Advice – legal advice to people with a court case in the civil and family courts in England and Wales
  • Rights of Women – legal advice and information to women on the law in England and Wales
  • Solicitors Regulation Authority – monitoring solicitors and protecting consumers of legal services
  • The University of Law – free legal advice on certain areas of law to people who are not eligible for legal aid and cannot afford to pay
  • Victim Support – supporting victims of crime and traumatic incidents in England and Wales
  • Will Aid – every November, participating solicitors will write a basic will free of charge in return for a donation to Will Aid
  • NSPCC – for the welfare of children including Childline number
  • School Admissions – everything you need to know about applying for a school place in Luton
  • Student Space – support through the uncertainty of student life
  • DVLA – Driver and Vehicle Licensing Agency
  • Foodbank – how to get support & locations
  • Gov.uk – official government website
  • HMRC – the UK’s tax, payments and customs authority