Your energy regulator, Ofgem is asking customers about their experiences of moving to a prepayment meter (PPM) for your gas and/or electricity supply. The webform is open until the 4th May 2023.
If you are struggling to top up your prepayment meter (for gas or electricity), we’re here to help. Phone our Adviceline or visit us to speak to one of our team.
We value your opinion – we want to know what you think is important, so that future services are what you want and will use.
We are currently recruiting volunteers to deliver our digital advice service (phones, email and webchat).
Do you need help making your Universal Credit claim? Our advisers can help you with the early stages of your Universal Credit claim.
